To Make a Complaint

Complaints about a registered health practitioner should be made to the Health and Disability Commissioner Making a complaint - Health and Disability Commissioner (hdc.org.nz), PO Box 1791, Auckland, Freephone 0800 112233.

Alternatively a complaint can be made with the authority responsible for registering the health practitioner. A complaint received by the registration authority must be promptly forwarded by that authority to the Health and Disability Commissioner. The registration authorities and their contact details are:  
 

 

Health Practitioner

Registration Authority

Contact Details

Chiropractors
Chiropractic Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0740
Chinese Medicine Services
Chinese Medicine Services
PO Box 9644
Wellington 6141
Dentists, Dental Therapists, Dental Hygienists, Dental Technicians and Clinical Dental Technicians
Dental Council
PO Box 10448, The Terrace, Wellington 6143
Ph: 04 499 4820
Dietitians
Dietitians Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0746
Dispensing Opticians
Optometrists and Dispensing Opticians Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0705
Anaesthetic Technicians
Medical Laboratory Scientists and Technicians
Medical Sciences Council
PO Box 11905, Manners Street, Wellington 6142
Ph: 04 801 6250
Medical Practitioners
Medical Council of NZ
PO Box 10509 The Terrace, Wellington 6143
Ph: 0800 286 801
Medical Radiation Technologists
Medical Radiation Technologists Board
 
PO Box 11905, Manners Street, Wellington 6142
Ph: 04 801 6250
Midwives
Midwifery Council
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 499 5040
Nurses
Nursing Council of NZ
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 385 9589
Occupational Therapists
Occupational Therapy Board
PO Box 9644, Marion Square, Wellington 6141 
Ph: 0800 99 77 55
Optometrists
Optometrists and Dispensing Opticians Board
PO Box 9644, Marion Square, Wellington 6141
Ph:  04 474 0709
Osteopaths
Osteopathic Council
PO Box 9644, Marion Square, Wellington 6141 
Ph: 04 474 0747
Pharmacists
Pharmacy Council
PO Box 25137, Panama Street, Wellington 6146 
Ph: 04 495 0330
Physiotherapists
Physiotherapy Board
PO Box 10734, The Terrace, Wellington 6143 
Ph: 04 471 2610
Podiatrists
Podiatrists Board
PO Box 10140, The Terrace, Wellington 6143 
Ph: 04 474 0706
Psychologists
Psychologists Board
PO Box 9644, Marion Square, Wellington 6141 
Ph: 04 471 4580
Psychotherapists
Psychotherapists Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 918 4727
Paramedics
Paramedics Board
PO Box 9644, Marion Square,
Wellington 6141
info@paramediccouncil.org.nz
Ph: 04 381 9080

 

Further information about the complaints procedure may be obtained from Health and Disability Commissioner: www.hdc.org.nz or from each of the above authorities’ websites.