To Make a Complaint

Complaints about a registered health practitioner should be made to the Health and Disability Commissioner, PO Box 1791, Auckland, Freephone 0800 112233.

Alternatively a complaint can be made with the authority responsible for registering the health practitioner. A complaint received by the registration authority must be promptly forwarded by that authority to the Health and Disability Commissioner. The registration authorities and their contact details are:  
 

 

Health Practitioner

Registration Authority

Contact Details

Chiropractors
Chiropractic Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0740
Dentists, Dental Therapists, Dental Hygienists, Dental Technicians and Clinical Dental Technicians
Dental Council
PO Box 10448, The Terrace, Wellington 6143
Ph: 04 499 4820
Dietitians
Dietitians Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0746
Dispensing Opticians
Optometrists and Dispensing Opticians Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 474 0705
Anaesthetic Technicians
Medical Laboratory Scientists and Technicians
Medical Sciences Council
PO Box 11905, Manners Street, Wellington 6142
Ph: 04 801 6250
Medical Practitioners
Medical Council of NZ
PO Box 10509 The Terrace, Wellington 6143
Ph: 0800 286 801
Medical Radiation Technologists
Medical Radiation Technologists Board
 
PO Box 11905, Manners Street, Wellington 6142
Ph: 04 801 6250
Midwives
Midwifery Council
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 499 5040
Nurses
Nursing Council of NZ
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 385 9589
Occupational Therapists
Occupational Therapy Board
PO Box 9644, Marion Square, Wellington 6141 
Ph: 0800 99 77 55
Optometrists
Optometrists and Dispensing Opticians Board
PO Box 9644, Marion Square, Wellington 6141
Ph:  04 474 0709
Osteopaths
Osteopathic Council
PO Box 9644, Marion Square, Wellington 6141 
Ph: 04 474 0747
Pharmacists
Pharmacy Council
PO Box 25137, Panama Street, Wellington 6146 
Ph: 04 495 0330
Physiotherapists
Physiotherapy Board
PO Box 10734, The Terrace, Wellington 6143 
Ph: 04 471 2610
Podiatrists
Podiatrists Board
PO Box 10140, The Terrace, Wellington 6143 
Ph: 04 474 0706
Psychologists
Psychologists Board
PO Box 9644, Marion Square, Wellington 6141 
Ph: 04 471 4580
Psychotherapists
 
Psychotherapists Board
PO Box 9644, Marion Square, Wellington 6141
Ph: 04 918 4727

 

Further information about the complaints procedure may be obtained from Health and Disability Commissioner: www.hdc.org.nz or from each of the above authorities’ websites.